The Role
Dates: August 16(training), August 18, 2025 – September 8, 2025
Must be available to work a one-week period; specific dates will be assigned within this timeframe.
Multiple positions available
As a President’s Suite Host, you will play a key role in delivering an exceptional, white-glove experience for VIP and VVIP guests at the US Open. Based at the USTA Billie Jean King National Tennis Center, you will provide personalized hospitality, serve as a dedicated concierge, and ensure smooth arrivals and transitions for distinguished guests.
- Greet, host, and assist VIP guests within the President’s Suite with warmth and professionalism.
- Serve as a dedicated concierge, addressing guest needs and ensuring a seamless, high-touch experience.
Escort VVIP guests and their parties from arrival points (e.g., parking lot or drop-off areas) to the President’s Suite. - Coordinate with suite operations, security, and guest services teams to support smooth guest flows and accurate credentialing.
- Maintain a polished, welcoming environment within the suite and adjacent areas.
- Provide real-time support and solutions to ensure elevated guest satisfaction throughout their visit.
Who You Are
- Outstanding customer service and interpersonal skills, especially in high-profile settings.
- Strong organizational skills and the ability to manage multiple priorities with discretion.
- Clear and professional communication.
- Prior experience in hospitality, guest services, or events preferred.
- Ability to work long days, including early mornings, evenings, and weekends.
- Team-oriented mindset and a commitment to delivering luxury-level hospitality.
- Flexible availability for staggered shifts or full-time coverage.