The Role
Dates: August 18, 2025 - September 7, 2025
Must be available to work a one-week period; specific dates will be assigned within this timeframe.
Multiple positions available
We’re seeking enthusiastic, customer-focused individuals to support fan-facing engagement efforts during the US Open. As an embedded member of the USTA DEI team, you’ll serve as a visible representative of the brand, ensuring an inclusive, welcoming, and smooth experience for all attendees. This role is ideal for someone with strong leadership and interpersonal skills, a passion for DEI, and a commitment to delivering exceptional customer service.
Responsibilities may include:
- Support Fan Week activations, including working with vendors and outside talent.
- Support HBCU Live, Open Pride, Champions of Equality, AAPI, and Latine activations.
- Support management of coin tossers, both pre-event and on site, for DEI related events, including creating and managing schedules and communication.
- Support Adaptive and Military activations, including working with athletes and on court support.
- Support and staff the DEI guest booth experience.
- This role includes interacting with staff, guests, and the general public.
Who You Are
- Passion for Diversity, Equity, and Inclusion (DE&I) and a commitment to creating inclusive, welcoming experiences
- Strong organizational skills with the ability to manage multiple schedules, coordinate talent, and oversee event logistics
- Excellent interpersonal and communication skills, with the ability to interact confidently with athletes, guests, talent, and the public
- Proven ability to problem-solve in fast-paced, high-pressure environments and adapt quickly to changing circumstances
- Experience supporting live events or community programming is preferred
- A team player with a flexible and proactive attitude